Experience Vienna!
Actilingua - Terms
1. Registration:
* Please fill in the registration form and send it to us per post, fax, e-mail or online via our homepage. The registration can be done through an ActiLingua representative in your country too. Minors must ask a parent or guardian to complete the relevant sections of the registration form.
* At the time of your registration a deposit of EUR 198, which will be deducted from the final invoice and, (if applicable), the optional cancellation insurance fee should be paid.
* The remaining course fees are due with- in 30 days before the start of the course at the latest. Upon receipt of your full payment, we shall mail you our 'Welcome Letter' and the address of your accommodation.
2. Alteration of bookings
We shall be happy to comply with your wishes for changes in your arrangements in respect of dates, accommodation, etc., as far as possible, up to 31 days prior to the start of the course (administration charge of EUR 40). Beyond the latter point in time, you must make use of your right of cancellation and re-register in order to obtain the desired alterations.
3. Cancellation
If you would like to cancel your course,
please inform us immediately in writing.
The cancellation fee for course and
accommodation is:
Up to 4 days prior to the course start:
EUR 198;
No refund is possible in the event of
cancellation three days or less prior to or
after the start of the course, or at non-
arrival of the participant. A cancellation
becomes effective upon receipt by
ActiLingua of written or wired notification.
Should the cancellation be accompanied
by nomination of a suitable replacement,
ActiLingua will waive all fees apart from
an administration charge of EUR 40,-.
4. Cancellation insurance
We recommend to take out our cancellation insurance which costs 3 % of the total amount and has to be paid together with your deposit. This covers your programme costs if you are forced to cancel your programme prior to arrival due to your own illness or the serious illness of a close family member (parent, spouse). A medical certificate is required for reimbursement. The cancellation insurance and travel costs are not reimbursed.
5. Travel insurance package
Students are not insured by the school against illness, accident, theft, etc. Participants are recommended to take out a personal insurance policy (compulsory for Junior courses). You can take out at ActiLingua the economical travel insurance package (health, accident, baggage and travel liability insurance) for your stay. Prices and covered amounts on request.
6. Visa-information
You are responsible for obtaining visas and must present the required visa forms to the Austrian consulate or embassy in your country before departure. We will provide you with payment confirmation and, if applicable, an invitation letter to assist you with visa application. You are responsible for any visa-related expenses.
7. Liability
We assume no liability for accidents or illness incurred by the participant during the course. Claims of any kind for which the participant is responsible are to be settled by the participant directly with the party suffering damage. Parents or legal guardians are responsible for participants who have not reached majority.
8. Cancellation by ActiLingua
If a participant persistently disrupts the study trip despite caution, or if he behaves in gross breach of agreement, ActiLingua has the right to cancel without notice. ActiLingua's entitlement to course fees remains upheld. Any expenditures saved due to non-completion of activities or services not used will be refunded to the customer. Additional costs arising from such behaviour and the resultant cancellation will be borne by the customer.
9. Shortcomings
The participant agrees to inform the school secretariat in Vienna without delay of any shortcomings and to request the matter to be remedied.
10. Public holidays
No teaching takes place on public holidays. Tuition lost for this reason cannot be made up subsequently. The following dates are public holidays: Jan. 6 / April 17 / May 1 & May 25/ June 5 & June 15/ Aug. 15 / Oct. 26 / Nov. 1 / Dec. 8, Dec. 25 & Dec. 26, 2006.
11. Course numbers
A group course must have at least four participants. If there are insufficient participants, ActiLingua reserves the right to cancel the course or to reduce the number of lessons by 25%.
12. Responsible Company
The ActiLingua German courses are organised by Language Studies GmbH & CO KG, Gloriettegasse 8, 1130 Wien, Austria. FN 438855, UID ATU: 15472502
13. Photos
By registering for a German language course you consent that any photos take of you during your stay in Vienna can be published in the ActiLingua promotional material or in the Internet. If you don't agree you have to notify us in writing on the registration form before the course starts.
14. General Terms
The school reserves the right to amend course programmes if there are com- pelling grounds for so doing. 1 lesson = 45 minutes. The organizers do not accep responsibility for inaccuracies arising from printing or translation errors. Place of jurisdiction in any dispute: the courts at Vienna.
15. Impressum
Published by: Language Studies GmbH & CO KG. Pictures: Stefan Fiedler, Wolfgang Fuchs, Sabine Lehner. Text: Doris Mitterbacher. Layout: Yvonne Thur, Andreas Korber. Graphics: Astrid Fiedler, Claudia Gebhart.
Last updated: 05.02.2008